Privacy Notice

Hannon Greene Ltd value our relationship with you and we are committed to protecting the
privacy of your personal information. We want you to understand why we collect personal
information about you, how we use it, your rights regarding this information, the conditions
under which we may disclose it to others and how we keep it secure.

Who we are

Hannon Greene Ltd is a non-life insurance broker and we operate from two Offices, 15
Castle Avenue, Buncrana, County Donegal and 21 Chapel Street, Carndonagh, County
Hannon Greene Ltd is regulated by the Central Bank or Ireland and are members of Brokers

Why we collect and store personal data and how we use it

In order for use to provide you with insurance products, services and advice we need to
collect certain personal data including name, address, telephone number, email address, date
and place of birth, gender, marital status, financial details such as direct debit or payment
card information, driver license number, insurance history including claims, details of any
convictions, vehicle, property and business details including sums insured and similar
relevant information. We will ensure that the information we collect will be appropriate to the
provision of the product, service or advice you require from us, you will not be asked for
information that is not needed for the stated purpose. We will ensure that we will process
(collect, store and use) the information you provide in a manner that is compatible with the
EU General Data Protection Regulation (GDPR). We will endeavour to keep your
information accurate, complete and up to date and not keep it longer than is necessary. We
are required to retain certain information in accordance with law and how long certain kinds
of personal data should be kept may also be governed by specific business sector
requirements and financial regulation. We will delete credit card details once a transaction
has been finalised. We will review all data supplied/obtained and delete that which is not
necessary or no longer necessary.

Know your rights

You have the right to:

  • Ask for a copy of the information we hold about you. Requests must be
    made in writing including by Email. We will respond to your request
    within 40 calendar days (right of access)
  • Ask us to update or correct your personal information to ensure itsaccuracy. We would welcome any corrections to your information and,in certain cases, it is required by your insurance policy (right of rectification)
  • Ask us to delete your personal information from our records if it is no
    longer needed for the original purpose (right to be forgotten)
  • Ask us to restrict the use of your personal information in certain
    circumstances (right of restriction)
  • Ask us at any time to stop using your personal information if using it
    based only on your consent (right to withdraw consent)
  • Have the data we hold about you transferred to another organisation
    (right of portability)
  • Object to us using your personal information (right to object)
  • Complain if you feel your personal information has been mishandled.
    We encourage you to come to us in the first instance but you are
    entitled to complain directly to the Data Protection Commissioner,
    Canal House, Station Road, Portarlington, Co Laois; telephone +353
    (0) 761 104 8000; + 353 (0) 57 868 4800; Email:
    [email protected]

Sharing your data

We may make your information available to third party service providers where that third
party is providing services on our behalf. We will only provide information that is necessary
for them to carry out the services required. Any third parties that we share your data with are
obliged to keep your details securely and only use the data to fulfil the service they provide
on your behalf. In the unlikely event that we transfer data outside the EU we will ensure that
the recipient has provided the appropriate safeguards and on condition that enforceable data
subject rights and effective legal remedies are available to you.

Data Security

We take our security responsibilities seriously, employing the most appropriate physical and
technical measures, including staff training and awareness and we review these matters on a
regular basis.

Automated decision-Making and Profiling

Automated decision making and profiling are techniques often used in the financial services
sector to both streamline processes and to measure or identify opportunities. An automated
decision is one that concerns an individual, uses that individual’s personal data, is made
entirely without human intervention and has important consequences for the individual.
Profiling is any kind of automated processing which uses personal data to analyse or predict
certain characteristics or preferences of an individual. Hannon Greene Ltd will not engage in
automated decision making or profiling.

Direct Marketing

Hannon Greene Ltd will not engage in any form of direct marketing. In the unlikely event
that our policy in this regard will change we will inform you accordingly and will seek your
explicit consent. You have the right to withhold such consent.

Contacting us

If you have any questions or comments about our Privacy Notice or how we use your
personal information please contact either of our Managing Directors,
Mary Hannon 0749361436 [email protected] – Buncrana Office
Lorraine Greene 074 9374477 [email protected] – Carndonagh Office.